INDVSTRVSSeptember 7, 2020Amadeus Director APAC Mieke De Schepper says travel sellers will be central in building consumer trust and argues that consistency in content, service, and freedom of choice for customers is the real aim and achievement of omnichannel.
INDVSTRVSJuly 24, 2020Collins Aerospace Vice President, Airport Systems Chris Forrest shares how commercial air travel might change post-pandemic, as the aviation industry pulls out all stops to restore passenger confidence.
INDVSTRVSJuly 14, 2020Tourism industry veteran, HotelPlanner CEO Tim Hentschel argues that a rise in tourism within the SEA region is to be expected over Q4, however, the increase may not entirely be attributed to revenge travel. Instead, Hentschel advises brands to consider region-specific characteristics as well as the lower cost of tourism in SEA.
INDVSTRVSJuly 10, 2020According to a new report by Amadeus 'Human Touch to Human Tech', while technology is a touch-point in every step of the traveler’s journey, human interaction still plays a crucial part in attracting consumers.
INDVSTRVSApril 27, 2020HotelPlanner CEO Tim Hentschel dishes sage advice for the tourism and hospitality sectors on how to kick-start the market post COVID-19.
INDVSTRVSMarch 23, 2020Changi Airport Group Chairman Liew Mun Leong chats with CNBC Managing Asia Christine Tan about Terminal 5, Changi East Airport expansion and the impact and practicalities of managing the corona virus outbreak in one of the worlds business gateways.
INDVSTRVSMarch 13, 2020Amadeus Managing Director Bart Tompkins says millennial travellers demand greater payment choices, transparency and security and argues that a poor payment experience takes away from the overall vacation experience.
INDVSTRVSJanuary 24, 2020TIBCO Senior Vice President APJ Erich Gerber says at its heart, travel is a people-to-people exchange and argues that experiences must be a seamless blend of talent and technology, whereby machines are tasked to ‘machine work', leaving humans free to create meaningful connections, and lasting impressions.
INDVSTRVSDecember 9, 2019Wirex CEO Pavel Matveev discusses why the ever-increasing number of Asians embarking on holidays abroad means the market for mobile-based travel services in the APAC region will be ripe for exploitation.
INDVSTRVSNovember 6, 2019TIBCO Software SVP EMEA & APJ Erich Gerber discusses the demand in airport expansions globally and what to do when they run out of runway.
