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INDVSTRVSMarch 11, 2020

According to NTT Ltd APAC Director Intelligent Workplace Pranay Anand, connected customers expect a hyper-personalized, effortless experience, however only 17% of customers in Asia Pacific rate brand experiences as fully satisfactory with satisfaction around AI and robotics experiences faring much worse...

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INDVSTRVSJune 30, 2019

Integrating Artificial Intelligence and Machine Learning into your existing business apps may allow you to gain an edge over your competitors. Arkenea Founder Rahul Varshneya shares how these new technologies have enormous untapped potential in terms of increasing customer engagement and retention.