Zebra Technologies Global Futurist Drew Ehlers says as more enterprises scale IoT solutions in 2019, the number of companies defined as 'intelligent' on its latest Intelligent Enterprise Index shows a year-on-year increase; with SMBs ranking 'more intelligent' than larger enterprises.
Talend Senior Vice President & GM Asia Pacific Stu Garrow argues that digital natives are not frightened of absolute connectivity. He says data optimisation will deliver the frictionless experiences younger generations demand.
With consumers expecting faster service than ever before, ensuring a quick organisational responsiveness to unsubscribers leaves the door open for users to re-subscribe to mailing lists at a later date.
TIBCO Senior Vice President Erich Gerber says personalising consumer interactions so customers have a great experience means they are likely to buy more, be more loyal and most importantly, tell their friends.