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INDVSTRVSNovember 9, 2020

Bosch Home Appliances Head of Customer Service Jaclyn Tay says when Singapore went into lockdown, customer service colleagues found themselves thrust into the forefront to help maintain business-as-usual. Tay thanks Bosch technicians whom were at the front lines during the pandemic, putting their health and safety at risk every day, for every visit.

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INDVSTRVSMay 6, 2020

EngageRocket, IHRP, and SHRI are keeping tabs on the Singapore workforce during the Circuit Breaker by leveraging on the largest dataset on the state of workplace sentiment since the start of the pandemic. The latest findings indicate more than 80% of employees want to work from home post-Circuit Breaker.