INDVSTRVSSeptember 7, 2020Amadeus Director APAC Mieke De Schepper says travel sellers will be central in building consumer trust and argues that consistency in content, service, and freedom of choice for customers is the real aim and achievement of omnichannel.
INDVSTRVSJuly 10, 2020According to a new report by Amadeus 'Human Touch to Human Tech', while technology is a touch-point in every step of the traveler’s journey, human interaction still plays a crucial part in attracting consumers.
INDVSTRVSMarch 13, 2020Amadeus Managing Director Bart Tompkins says millennial travellers demand greater payment choices, transparency and security and argues that a poor payment experience takes away from the overall vacation experience.
