Every place of work has its quirks. The strangeness, the wonder, the sorrows and joys of working culture is all captured in a navel-gazing kind of way in Culture Chock.

quote of
the week

"When work feels overwhelming, remember that you're going to die."
untriggered, mental health, stress management, INDVSTRVS

Get Untriggered

Knowledge is power. Power is Knowledge. Whatever school of thought you subscribe to, there is one thing on which we can all agree – once we identify our triggers, we can then know how to best manage them to live a relatively untriggered life – no matter what challenges lie ahead. By Shuchita...

world kindness day, world kindness movement, michael lloyd white, indvstrvs, organisational culture, kindness, world kindness usa

The Coalition of the Good-Willing PIV – A Momentum in Kindness

As we wrap up the month of World Kindness in November, World Kindness USA Advisor Michael Lloyd-White says there persists a dominant, global narrative in the media which inspires many to follow and unwittingly perpetuate it; sadly it is not a campaign of kindness, but a campaign of fear and hatred. Nonetheless, Lloyd-White...

Kindness Clause, WKM, World Kindness Australia, WKM, World Kindness Movement, World Kindness Day, INDVSTRVS, Michael Lloyd-White

The Coalition of the Good-Willing PIII – All You Need is a Kindness Clause

Today is World Kindness Day! Following on from Part II of our Kindness Series in November, Advisor to the Board of World Kindness USA Michael Lloyd-White educates organisations on the Kindness Clause and how we can be authentic in its application for creating a kinder world. By Michael Lloyd-White The World Kindness Movement...

world kindness USA, world kindness movement, Michael Lloyd-White, INDVSTRVS, joanne leila smith

The Coalition of the Good-Willing Part II – Kind Living in the USA

Following on from Part I, last week, we chat with Advisor to the Board of World Kindness USA Michael Lloyd-White on his journey to establishing WK USA, and how organisations can do their bit to bring about real change in a world that celebrates, and rewards, self-interest. According to Lloyd-White, real change starts...

world kindness movement, michael lloyd-white, joanne leila smith, INDVSTRVS

The Coalition of the Good-Willing Part I – The Courage to Be Kind

With World Kindness Day coming up on 13 November, we invited the former General Secretary of the World Kindness Movement, Sydney-based Michael Lloyd-White to share, in a four-part series during the month of November, his five-year journey in taking kindness around the globe, and, why choosing kindness in business is always the better...

mental health month, wellbeing, australia, INDVSTRVS, Shuchita Dua Dullu

Wellness and Wellbeing at Work, Works

Organisations that prioritise staff wellbeing sends a clear message to employees that they matter. As October is Mental Health Month in Australia, we share some top tips for leaders to help colleagues reduce anxiety and improve productivity… By Shuchita Dua Dullu Anyone who has been under deadline on an important project has experienced...

organisational culture, brand, Shuchita Dua Dullu, INDVSTRVS, brand, employee engagement, employee retention

How Not to be Culturally Unremarkable

The death of any brand is to be viewed as culturally unremarkable. We unpack what organisational culture means and how good culture turns employees into happy brand ambassadors. By Shuchita Dua Dullu Scholars have identified corporate culture as a multi-layered construct, comprising of a range of complex social phenomena. An organisation’s culture plays...

talent development, INDVSTRVS, Talika Sarkar

Talent Development is a Perpetual Strategic Priority

We share the latest talent development research on how to create a culture that develops, nurtures and retains your company’s most valued employees. By Tulika C Sarkar Plenty of theories abound on the origin of talent. Award winning journalist Daniel Coyle says that ‘talent is not born, it is grown’. Traditionally, talent is described...

social media, reputation, Archana Khatri Das, INDVSTRVS

Managing Reputational Risks on Social Media

While Social Media is an invaluable and inexpensive way for organisations to build brand awareness and customer loyalty, when things go wrong, the spiral into a PR-crisis is immediate and brutal. We chat about ways to contain the odd spot fire from spreading like wildfire. By Archana Khatri Das When seemingly insignificant news...

employee retention, INDVSTRVS, organisational behaviour, incentive, Shuchita Dua Dullu

Employee Retention Gives Key Competitive Edge

The revolving door problem is part of the reality of any business – which is costly on all fronts. We outline some key strategies that goes a long way to keeping your best talent from defecting to the competition. By Shuchita Dua Dullu Employee retention, which is the ability of the organisation to retain...

integrated psychology, leadership, Shuchita Dua Dullu, leaders, INDVSTRVS

An Integrated Psychology of Leadership

The 19th-century notion that leaders are born failed to find support as Genetics research simply could not find the great leader genes. However, one belief that has remained on trend for many years, and attracted enormous research over the years instead, is the idea that some people have personalities, however acquired, that predispose...

social media, terrorism, propaganda, security, privacy, censorship, indvstrvs, archana khatri das

Social Media, Propaganda and Terrorism

As terrorist organisations continue to exploit social media to spread content and malcontent, social media giants face an uphill battle balancing free expression against propaganda spread by extremist ideologues. By Archana Khatri Das Terror groups globally are exploiting Facebook, Twitter, Instagram, Google, and other social media platforms to spread ideology and potentially attract...

assertive power, bullying, workplace bullies, assertiveness, Tulika Sarkar, INDVSTRVS

Assert Yourself with Power to Subdue Bullies

It is a tough world out there. Sometimes we deal with people who are aggressive, pushy and difficult to handle. Some happen to be our managers, colleagues or even family members. Whoever it is, dealing with aggressive behaviour is confronting and reduces morale. When dealing with a bully try to present a thoughtful...

human faces, INDVSTRVS, Shuchita Dua Dullu, human resources, employee engagement

Human Faces in Digital Times

When the human touch is balanced with technology processes, companies can benefit from a more efficient and productive workforce. Shuchita Dua Dullu The Human Resource department in organisations of all sizes have always had a critical and a pivotal role to play. The key roles of the HR department in any business include...

Workplace Counselling, Shuchita Dua Dullu, INDVSTRVS

Free Workplace Counselling is a Profitable Duty of Care

Providing free and confidential workplace counselling interventions has proven to reduce sickness absence rates in organisations by as much as fifty per cent… By Shuchita Dua Dullu There seems to be a correlation between the increase in competitive job markets and the pressures to maintain a work-life balance and a rise in negative...

Shuchita Dua Dullu, indvstrvs, disability inclusion, livingwithdisability, diversity, employment

Disability Inclusion is Good for All

Disability inclusion should be a priority for organisations not just because it is right to do so, but because it makes commercial sense and is good for the economy. Shuchita Dua Dullu There is plenty of anecdotal evidence that suggests organisations have actively resisted employing people living with disability due to fear of...

conflict resolution, indvstrvs, conflict management, Shuchita Dua Dullu,

Five Ways to Master Conflict Resolution

Conflict resolution at work is not about victory or defeat. It is about reaching a point of understanding and letting go for the larger purpose of individual and organisational growth and success.  By Shuchita Dua Dullu Wherever there are individuals with different expectations and backgrounds, conflict is inevitable. Essentially, conflict arises as a...

anger management, stress busters, INDVSTRVS, Shuchita Dua Dullu

Six Stress Busters to Stay Sharp at Work

There is no denying that work demands are high and workplaces can sometimes be stressful environments. Evidence suggests that most people find it hard to control anger and resentment, completely unaware of how their behaviour is limiting career opportunities… By Shuchita Dua Dullu Whether we did not receive that expected pay rise or...

Servant Leadership, service-based leadership, emotional intelligence, Tulika Sarkar, INDVSTRVS

Servant Leadership Means Good Leaders Eat Last

According to Author Daniel Goleman, we are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other… By Tulika Sarkar Too often in professional life, the common advice given is there is no room for...

Emotional intelligence, Shuchita Dua Dullu, INDVSTRVS

High Emotional Intelligence Equals Higher Conversions

We share insights into how possessing an ability to manage your emotions effectively is critical for business development. By Shuchita Dua Dullu In fiercely contested markets, where every business interaction and decision is considered to be calculative and based on real-time data, the question remains whether emotions can be a differentiator in business....

INDVSTRVS, farming automation, androids, australian agriculture, David Ross

Androids Herd Electric Sheep

Australia’s rural communities face a range of increasingly complex issues that decision makers and the communities, themselves, must confront if they are to maintain the sustainability of these cities and towns.  Take the greater introduction of robots and farming automation.  The use of these will be profound, increasing farm efficiency and productivity; but,...

employee engagement, INDVSTRVS, Shuchita Dua Dullu, Google

Employee Utopia Found on Planets Google and Facebook

We discuss why Google and Facebook’s Employee Engagement Programs makes them the hottest ticket in the tech employee galaxy. By Shuchita Dua Dullu  Keeping employees engaged is the biggest challenge Human Resource professionals face today. In the United States alone, 70 per cent of workers don’t like their job, are less productive and report...

rights of robots, Archana Khatri Das, INDVSTRVS, robotics, robots, artifical intelligence, AI

The Rights and Obligations of Robots

Some researchers suggest that ‘electronic persons’ will surpass human intelligence by 2050, potentially making humans obsolete. This scenario invites the discussion on whether a universal standard of ethics and obligations needs to be developed, and enforced upon manufacturers of artificial intelligence. By Archana Khatri Das With the rapid advancement of AI and robotics...

Shuchita Dua Dullu, INDVSTRVS, collectivism, individualism, leadership

Next-Gen Leaders Merge Individual and Collective Approaches to Leadership

The pursuit of private interest or pursuit of the common interest of the group is a tension that must be balanced for leaders who want long-term success. Shuchita Dua Dullu Leadership is defined as ‘the position of being a leader’. The question that arises from this vague definition is ‘what makes an employee...

Psychometric Tests, Shuchita Dua Dullu, INDVSTRVS

The Top Five Psychometric Tests Used in Recruitment 

Get savvy for your next career jump by understanding the types of psychometric testing used by over 80 per cent of Fortune 500 companies in the USA and over 75 per cent of the Times Top 100 companies in the UK. By Shuchita Dua Dullu Today, universities and colleges spend a lot of...

David Allen, Joseph Smith, INDVSTRVS, getting things done, time management

Get Out of Strife and Index Your Life

If you’re super busy, the work pile is growing and in your dreams you’re always running naked, late for a train, Technologist Joseph Smith has the cure. Listen to David Allen’s book on Getting Things Done and build your own personal management system for scale. By Joseph Smith Picture me, ten years earlier....

Joel Willis, INDVSTRVS, dishonest interviewee, recruitment

The Dishonest Interviewee

Using what researchers from the University of Guelph call ‘deceptive impression management’,  job seekers will often bend the facts to fit what the interviewers are looking for. Joel Willis We all know the clichés that appear on CVs time and time again, the type that produce lines of carbon copy candidates struggling to...

Demotivational Posters, Joel Willis, INDVSTRVS

Demotivational Posters Keep it Real

The birth of Demotivation Posters in the office managed to not only subvert declarations of corporate positivity, its honest take on the realities of working life achieved far greater workplace solidarity than any hired-gun corporates wheel in… By Joel Willis Head into any office space around the world and look at the cubicle walls....

viral clip, INDVSTRVS, viral clips 2016, Archana Khatri Das, social media

Most Viewed Viral Clips of 2016

Streaming video content continues to capture the biggest eyeballs in storytelling. From quirky tunes, drama, sport and to the US election, we’ve put together a short-list of the most viewed viral clips from around the world in 2016. If we understand just why each one went viral, we’d share the formula… For now,...

tech industry, INDVSTRVS, Joseph Smith, women in tech, gender diversity

Women & Men are Equally Ambitious in Tech

With the tech industry priding itself as an evidence-driven discipline it is odd that company policies and practises are sometimes led by preconceptions than actual data. This is particularly pertinent for women who work in tech, where the evidence on female ambition and motivation urges us to leave our assumptions at the door. By...

David Ross, INDVSTRVS, positive disruption, shared value, collaboration, stategic planning

Shared Agendas Equals Positive Disruption

The social and environmental issues we now face at a local and global level is laced with greater volatility, uncertainty, complexity and ambiguity. This means public agencies need to think creatively when it comes to strategic planning and delivery. Staying relevant requires leaders to move outside their comfort zone and collaborate with all stakeholders to achieve a...

modern workplace, creativity, collaboration, Gabrielle Martinovich, INDVSTRVS

The Modern Workplace as Incubator for Collaboration & Creativity

In this disruptive age of complex, multidimensional problems it’s no longer business as usual. Modern workplaces are shaking up how we work. No longer the domain of the 9 to 5, the new modern workplace doesn’t involve sitting at a desk pushing out emails and reports going nowhere. Instead, it offers a plethora...

Dr Callum Forrest, INDVSTRVS

Hoorah for The Healthy Habitual

Motivation is a powerful tool used to drive the completion of important tasks or goals. Dr Callum Forrest explores what motivation is, why some people seem to have it more than others and what you can do to become a healthy habitual in 66 days. Dr Callum Forrest Motivation is a hot topic of...

intellectual arrogance, joannel leila smith, customer experience

The Poverty of Intellectual Arrogance

When it comes to delivering great customer experience, rather than using the vague ‘customer is king’ decree perhaps, ‘check yourself’ should be the practical reminder of all good customer relations. By Joanne Leila Smith Organisations that genuinely commit to delivering a clearly defined corporate culture do so not because the primary intention is...

Joseph Smith, INDVSTRVS, crisis management

Crisis is not a Time to Build Consensus

Popular crisis management theories often advocate for stakeholder engagement during times of crises.  For those who have witnessed or experienced first-hand work-place crises, they can attest that this approach is rubbish; working via consensus in a crisis doesn’t work in real-life. By Joseph Smith Let’s cut straight to the collar; to effectively manage...

lead time, INDVSTRVS, Joanne Leila Smith

Why Bad News Needs No Lead Time

Most colleagues understand that sometimes, a project falls off the road, and in some cases, becomes an irretrievable car wreck. Knowing whether a project is dead on arrival or, possibly salvageable is a call based on experience; but the delicate art of breaking bad news to management requires tactical pragmatism.   By Joanne Leila...

social contract, joanne leila smith

Power Relations as a Social Contract in Corporate Life

Climbing the corporate ladder involves not just talent – it’s a constant negotiation between competing wills.  By accepting that all human engagement, whether it be in a professional or personal setting, is based on a social contract that is never static, one can truly understand the state of play and position yourself to...

Gabrielle Martinovich, shared value, INDVSTRVS

Shared Value for Collective Benefit

As a relatively new concept in Australia, shared value is fast becoming the beacon for purpose and sustainable development in business. Not to be confused with the philanthropic and volunteering contributions of corporate social responsibility, shared value meets the capitalist need for profit while bringing social problems to the heart of business. By...


Public Agencies and Tick-A-Box Strategic Planning

With a need to deliver social good to the communities or societies they serve, people who work within public agencies must develop and deliver good strategic plans.  This may be challenging for many agencies that culturally, can’t seem to drag themselves from business-as-usual.  David Ross shares numerous ways for public agencies to develop meaningful,...

B Corporation, Benefit Corporation, Business for purpose, INDVSTRVS

It’s Big Bucks to Be a B Corporation

There’s a new sort of caring, sharing change-making company that’s gathering momentum, worldwide. Dedicated to achieving a higher purpose and striving to be the best for, not best in the world, the B Corporation movement is working to redefine business success – as a force for good. By Di Mace Certified B (or...


Jammed by Choice

According to shrinks, we’re given too much choice and it’s bad for us. While this runs counter to the ‘benefits of the freedom of choice’ narrative in western culture, food retailers may need to look to the bottom of the jam jar for answers… By Di Mace Two psychologists, Sheena Iyenar and Mark...


Managing Stakeholder Outrage in Age of Distrust

Time and again, organisations are being caught unwittingly like spooked deer in the proverbial headlights of increasingly sophisticated and cynical stakeholders.  But it doesn’t have to be this way. A more strategic, collaborative approach to good community relations can be taken that is kind to the bottom line… By David Ross There is...