Every place of work has its quirks. The strangeness, the wonder, the sorrows and joys of working culture is all captured in a navel-gazing kind of way in Culture Chock.

quote of
the week

"A meeting is an event at which the minutes are kept and the hours are lost."
Joel Willis, INDVSTRVS, dishonest interviewee, recruitment

The Dishonest Interviewee

Using what researchers from the University of Guelph call ‘deceptive impression management’,  job seekers will often bend the facts to fit what the interviewers are looking for. Joel Willis We all know the clichés that appear on CVs time and time again, the type that produce lines of carbon copy candidates struggling to...

Demotivational Posters, Joel Willis, INDVSTRVS

Demotivational Posters Keep it Real

The birth of Demotivation Posters in the office managed to not only subvert declarations of corporate positivity, its honest take on the realities of working life achieved far greater workplace solidarity than any hired-gun corporates wheel in to get the troops fired up… By Joel Willis Head into any office space around the world...

viral clip, INDVSTRVS, viral clips 2016, Archana Khatri Das, social media

Most Viewed Viral Clips of 2016

Streaming video content continues to capture the biggest eyeballs in storytelling. From quirky tunes, drama, sport and to the US election, we’ve put together a short-list of the most viewed viral clips from around the world in 2016. If we understand just why each one went viral, we’d share the formula… For now,...

tech industry, INDVSTRVS, Joseph Smith, women in tech, gender diversity

Women & Men are Equally Ambitious in Tech

With the tech industry priding itself as an evidence-driven discipline it is odd that company policies and practises are sometimes led by preconceptions than actual data. This is particularly pertinent for women who work in tech, where the evidence on female ambition and motivation urges us to leave our assumptions at the door. By...

David Ross, INDVSTRVS, positive disruption, shared value, collaboration, stategic planning

Shared Agendas Equals Positive Disruption

The social and environmental issues we now face at a local and global level is laced with greater volatility, uncertainty, complexity and ambiguity. This means public agencies need to think creatively when it comes to strategic planning and delivery. Staying relevant requires leaders to move outside their comfort zone and collaborate with all stakeholders to achieve a...

modern workplace, creativity, collaboration, Gabrielle Martinovich, INDVSTRVS

The Modern Workplace as Incubator for Collaboration & Creativity

In this disruptive age of complex, multidimensional problems it’s no longer business as usual. Modern workplaces are shaking up how we work. No longer the domain of the 9 to 5, the new modern workplace doesn’t involve sitting at a desk pushing out emails and reports going nowhere. Instead, it offers a plethora...

Dr Callum Forrest, INDVSTRVS

Hoorah for The Healthy Habitual

Motivation is a powerful tool used to drive the completion of important tasks or goals. Dr Callum Forrest explores what motivation is, why some people seem to have it more than others and what you can do to become a healthy habitual in 66 days. Dr Callum Forrest Motivation is a hot topic of...

intellectual arrogance, joannel leila smith, customer experience

The Poverty of Intellectual Arrogance

When it comes to delivering great customer experience, rather than using the vague ‘customer is king’ decree perhaps, ‘check yourself’ should be the practical reminder of all good customer relations. By Joanne Leila Smith Organisations that genuinely commit to delivering a clearly defined corporate culture do so not because the primary intention is...

Joseph Smith, INDVSTRVS, crisis management

Crisis is not a Time to Build Consensus

Popular crisis management theories often advocate for stakeholder engagement during times of crises.  For those who have witnessed or experienced first-hand work-place crises, they can attest that this approach is rubbish; working via consensus in a crisis doesn’t work in real-life. By Joseph Smith Let’s cut straight to the collar; to effectively manage...

lead time, INDVSTRVS, Joanne Leila Smith

Why Bad News Needs No Lead Time

Most colleagues understand that sometimes, a project falls off the road, and in some cases, becomes an irretrievable car wreck. Knowing whether a project is dead on arrival or, possibly salvageable is a call based on experience; but the delicate art of breaking bad news to management requires tactical pragmatism.   By Joanne Leila...

social contract, joanne leila smith

Power Relations as a Social Contract in Corporate Life

Climbing the corporate ladder involves not just talent – it’s a constant negotiation between competing wills.  By accepting that all human engagement, whether it be in a professional or personal setting, is based on a social contract that is never static, one can truly understand the state of play and position yourself to...

Gabrielle Martinovich, shared value, INDVSTRVS

Shared Value for Collective Benefit

As a relatively new concept in Australia, shared value is fast becoming the beacon for purpose and sustainable development in business. Not to be confused with the philanthropic and volunteering contributions of corporate social responsibility, shared value meets the capitalist need for profit while bringing social problems to the heart of business. By...


Public Agencies and Tick-A-Box Strategic Planning

With a need to deliver social good to the communities or societies they serve, people who work within public agencies must develop and deliver good strategic plans.  This may be challenging for many agencies that culturally, can’t seem to drag themselves from business-as-usual.  David Ross shares numerous ways for public agencies to develop meaningful,...

B Corporation, Benefit Corporation, Business for purpose, INDVSTRVS

It’s Big Bucks to Be a B Corporation

There’s a new sort of caring, sharing change-making company that’s gathering momentum, worldwide. Dedicated to achieving a higher purpose and striving to be the best for, not best in the world, the B Corporation movement is working to redefine business success – as a force for good. By Di Mace Certified B (or...


Jammed by Choice

According to shrinks, we’re given too much choice and it’s bad for us. While this runs counter to the ‘benefits of the freedom of choice’ narrative in western culture, food retailers may need to look to the bottom of the jam jar for answers… By Di Mace Two psychologists, Sheena Iyenar and Mark...


Managing Stakeholder Outrage in Age of Distrust

Time and again, organisations are being caught unwittingly like spooked deer in the proverbial headlights of increasingly sophisticated and cynical stakeholders.  But it doesn’t have to be this way. A more strategic, collaborative approach to good community relations can be taken that is kind to the bottom line… By David Ross There is...